An Evaluation of Stakeholder Management Role in GETFund Polytechnics Projects Delivery in Ghana

Abstract

Construction projects are undertaken to achieve specific goals and the success of it is measured by the realization of the set goals including stakeholder satisfaction. Several stakeholders are involved in construction projects and depending on the nature, complexity, procurement method adopted; stakeholders are involved at different stages of the project undertaking different roles and responsibilities. These stakeholders with varying stake influence and power, plays major roles in the success or failure of the project. Stakeholder Management is therefore essential if project goals are to be achieved. The Ghana Education Trust Fund (GETFund) is a key stakeholder established to provide and maintain educational infrastructure but has failed to achieve its objectives. Several projects have failed and stakeholders are dissatisfied. This study explores the role of Stakeholder Management in GETFund projects delivery. A mixed method approach of qualitative and quantitative surveys using semi-structured interviews and questionnaire was adopted. Research findings were analyzed using triangulation and descriptive analysis methods to evaluate the role of SM in project delivery. SM plays major role in project time, cost overruns, scope variation, non-completion, abandonment and poor payment schedules through poor SM process consideration and records keeping. Respondents agree that SM role should be considered during project planning, development and execution stages using SM framework.

Keywords: Evaluation, GETFund, Project Delivery, Role, Stakeholder Management