A Survey of Determinants of Decision-making by Managers in the Aviation Industry in Nigeria

Abstract

This paper examined access to and use of information systems, personality traits and decision-making by managers in the aviation industry in Nigeria. The stratified random sampling technique, complemented with a questionnaire, was used to collect data from 1,238 managers in aviation parastatals in Nigeria. However, only 945 responded, giving a response rate of 76.3 percent. The study found that personality traits (r = 0.330, P< 0.05) and information systems access (r = 0.170, P<0.05) and use (r = 0.350, P<0.05) had significant relationships with decision-making of the respondents, when taken together, significantly determined decision-making of the respondents.  Use of information systems was found to make the greatest relative contribution (32.0 percent) in determining the decision-making of managers in the aviation industry in Nigeria. Personality traits should be considered when recruiting managers for the aviation industry.

Keywords: information systems access, use, personality traits, decision-making, aviation industry