The Influence of Technostress on Library: A Survey of the University for Development Studies Libraries

Abstract

In this era of information and communication technology, Llibrary service delivery has (improved to a large extent as a result of the use of technology for library activities such as acquisition, circulation, cataloguing, reference, and serials control. However, the new technologies tend to cause job related stress on workers which results from the challenges encountered in adapting to new systems called technostress. This study investigates the influence of technostress on Llibrary staff of the University for Development Studies (UDS). A survey was conducted on Library staff of UDS. Primary data were therefore, gathered from 71 respondents using a questionnaire. The data were analysed using descriptive statistics. The results indicate that, Library staff has s low levels of computer literacy as far as their job task is concerned. Besides, the limited knowledge on information and communication technology causes the presence of technostress among the Library staff. The results further indicate that the presence of technostress has a negative influence on the performance of library staff by slowing down delivery with some task unperformed thereby over burdening some staff with much knowledge in information and communication technology. Additional training through in-service or further studies is recommended for library staff of the University to) improved performance in the presence of technostress.

Keywords: Technostress, Library staff, Information and Communication Technology, University Libraries