The Influence of Information Technology Capability, Organizational Learning, and Knowledge Management Capability on Organizational Performance (A Study of Banking Branches Company in Southern Kalimantan Province)

Abstract

This research aims to test and analyze the impact of Information Technology Capability, Organizational Learning, and Knowledge Management Capability on Organizational Performance, as well as to provide academic horizon for  academics and practicing, and applicable references for  banking offices in Southern Kalimantan Province. Knowledge- based recourses supported by Information Technological Capacity will enhance Organizational Performance and efficiently.

72 samples of Banking Branch Offices in Southern Kalimantan Province used saturated sample. Respondents consist of Heads of bank branch office for 3 years, from 2009 to 2011. Data collection used questionnaires regarding to perception of head of bank branch office. There were 69 questionnaires collected and quantitative data analysis approach with Partial Least Square.  4 variables were used in this research consist of Information Technology Capability, Organizational Learning, Knowledge Management Capability and Organizational Performance with 6 Hypotheses. 5 significant hypotheses are the impact of the Information Technology Capability on Organizational Learning, the impact of the Information Technology Capability on Knowledge Management Capability, the impact of the Information Technology Capability on Organizational Performance, the impact of the Organizational Learning on Organizational Performance, and the impact of the Knowledge Management Capability on Organizational Performance, and 1 non significant hypothesis  is the impact of the Organizational Learning on  Knowledge Management Capability.

Keywords: Information Technology Capability, Organizational Learning, Knowledge Management Capability and Organizational Performance.