An Assessment of Rewards and Motivation Strategies as Predictors of Employee Job Satisfaction in the Banking Industry in Kenya

Abstract

This study sought to assess the prediction effect of reward and Motivation strategies on job satisfaction in the Commercial Banks in Kenya. The sample of the study comprised of 78 respondents being 28 managerial staff and 50 line employees drawn from Commercial Banks in Western Kenya. Data was collected by use of questionnaires and interview schedule. Statistically quantitative data was analyzed using descriptive as well as inferential statistics. Study findings revealed a statistically significant relationship between employee reward and job satisfaction and a significant relationship between employee motivation and job satisfaction. Findings of this study have provided vital and relevant information to stakeholders in the banking industry in Kenya and beyond on how reward and motivation strategies can be harnessed to bring about employee job satisfaction for improved organizational performance. The study has also stretched the frontiers of knowledge on the relationship between employee motivation and resultant occupational attitudes.

Keywords: Rewards, Motivation, Job Satisfaction, Commercial Banks