Assessment of Residents’ Satisfaction with Mammy Markets in Military Cantonments in Lagos State, Nigeria

Abstract

The study assessed the level of residents’ satisfaction with mammy markets in military cantonments, Lagos state. Data was derived from both primary and secondary sources. A multi-stage technique was adopted for the study. There were eleven (11) camps in Ojo Cantonment and seven (7) in Ikeja. Out of these, six (6) camps from Ojo and four (4) camps from Ikeja cantonments were randomly selected. These were 7,854 housing units in the ten (10) selected camps. Systematic sampling method was used to select one out of every twenty-sixth housing unit in the selected camps. Thus, the sample size was 298 housing units (115 from Ojo and 178 from Ikeja) representing 3.7% of housing units in the study area. Information obtained included the socio-economic characteristics of residents and residents’ satisfaction with the markets. Data collected were analyzed using descriptive and inferential statistics. The study showed that the Mammy Markets were more patronized by married residents (67.0% for Ojo and 50.6% for Ikeja) who were within the age brackets of 31-50 years (62.4%) in Ojo and 18-30 years (67.5%) in Ikeja. In addition, most (56.0% for Ojo cantonment and 67.5% for Ikeja cantonment) of them were junior non-commissioned officers. However, residents were fairly satisfied with the Mammy Markets (3.04 for Ojo and 2.17 for Ikeja).The study concluded that though the residents’ were more satisfied with security and location of Mammy Markets in the cantonments, a lot still needs to be done by the army authorities to enhance the satisfaction of the residents and traders with the Mammy Markets.

Keywords: market, mammy market, residents’ satisfaction, military cantonment