Improving Occurrence Variance Reporting System through Implementing An Educational Program For Staff At King Saud Hospital,Unaizah, Al –Qassim, KSA.

Abstract

Occurrence variance reporting (OVR) is very essential for ensuring patient and staff safety, quality of care and risk management. Variance is any event or circumstance not consistent with the standard routine operations of the hospital and its staff or the routine care of a patient/visitor. The aim of the study was to improve Occurrence Variance Reporting System at King Saud Hospital, Unaizah, Al Qassim. Design: A quasi experimental research design. Setting: King Saud Hospital, Unaizah, Al –Qassim, KSA. Sample: all occurrence variance reported during 6 months in each of pre test, post test, follow up1 test, and follow up2. Data Collection Tool: OVR trending and analysis. Result: occurrence variance reporting system significantly improved after implementation of an educational program on OVR to hospital staff and administrators than before. Recommendations: Continues monthly and quarterly monitoring and gathering of data to maintain the performance, Continuous education, Rewards and commendations are given for the highest reporting department.

Keywords: incident- report- occurrence variance.