Author Details

Kim, Seungbeom

  • Vol 4, No 10 (2014) - Articles
    Book Review: The Customer Service Solution: Managing Emotions, Trust, and Control to Win Your Customer's Business by Sriram Dasu, Richard B. Chase
    Abstract  PDF


Paper submission email: IEL@iiste.org

ISSN (Paper)2224-6096 ISSN (Online)2225-0581

Please add our address "contact@iiste.org" into your email contact list.

This journal follows ISO 9001 management standard and licensed under a Creative Commons Attribution 3.0 License.

Copyright © www.iiste.org