Assessment of Reference Service Provision of Three Academic Libraries in Nigeria with Particular Reference to Ramat Library University of Maiduguri, Ramat Polytechnic Library Maiduguri, and Ibrahim Musa Library

Abstract

The paper takes a look at Reference Service Provision in Maiduguri Metropolitan with particular reference to: Ramat Library University of Maiduguri, Ramat Polytechnic Library Maiduguri, and Ibrahim Musa Library in Sir Kashim College of Education Maiduguri. The study goes further to identify the various resources available and examines the activities of these libraries in meeting the challenges in the provision of reference service to their clienteles. The methods employed in assessing these libraries were personal interview and direct observation of the existing systems. Suggestions are finally proffered for improving the service delivery in those libraries.

Keywords: Assessment, Provision, Reference Service, Academic Libraries, Nigeria, Maiduguri