Understanding the concept of individual level knowledge sharing: A review of critical success factors

Abstract

This paper identifies key factors enabling individual knowledge sharing in organizations and on projects. A literature review on the topic of knowledge sharing has been conducted with an aim of recognizing relevant factors that influence individual knowledge sharing. We take a holistic approach in examining knowledge sharing by factors pertaining to Theory of planned behaviour, Social capital theory, Social influence theory, Social exchange theory, Social-cognitive theory, and motivational theories augmented with additional aspects. Factors belonging to organizational, team and individual contexts interact and, in turn affect knowledge sharing behaviour of individuals working in organizations and on projects. Relationships between various success factors were found relevant in influencing knowledge sharing and integration of theories in order to develop knowledge sharing model is recommended.

Keywords: Knowledge sharing, Knowledge Exchange, Knowledge management, Tacit knowledge