Decision Support Systems and its Impact on Organization Empowerment Field Study at Jordanian Universities

Fayez Jomah Alnajjar, Majed Radi Al-Zoubi


The concept and applications of Decision support systems (DSS) help companies to make better business decisions in order to attain the organizational objectives in an efficient way. Ample evidence indicated that building empowerment is important for having access to information and resources, thinking critically, being effective, create effecting change and building confidence. The study aims to identify the level of DSS applications and empowerment in the Jordanian universities, as well analyzing the impact of decision support systems on empowerment. The study developed a conceptual framework that consists of two parts which simulate the study model. The target population of the study comprised of all faculty members in the colleges of economics and business in the Jordanian universities (state and private). An equal stratified random sampling of (5) public universities and (5) private ones were taken, (150) surveys were distributed, (142) surveys were included in the analysis, (38) items were designed based on previous studies to meet the study objectives. The Study revealed that DSS generators had a significant effect at level  (P? 0.05) on organization empowerment in the Jordanian universities, also the study found a statistically significant effect of  DSS generators on personal and collective empowerment  in the Jordanian universities.


Keywords: Information systems, Decision support systems, Organization empowerment, Jordanian universities.

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ISSN (Paper)2224-5758 ISSN (Online)2224-896X

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