Clients Attitudes toward WiMAX Services In Bangladesh: A Multivariate Analysis

Abstract

The goal of this research is to identify key variables that can be used to evaluate WiMax internet services from the clients’ perspective. Two hundred twenty one respondents were selected by convenience sampling procedure for the study. A multivariate analysis technique like “Factor Analysis” was used to identify the factors. The results shows that operating system and promotion, signal and speed, availability of cards and service and network and usage limit have emerged important factors for selecting WiMax internet services.

Keywords: wimax internet services, clients’ experience, factor analysis