University Academics’ Behavioural Intention to Use E-Government Services in Sri Lanka

Abstract

Implementation and adoption of Electronic Government services are in early stage in most of the developing economies. Users of such services include individual citizens, businesses, government agencies and other governments. The rewarding benefits of such implementation effort depends both on governments’ end as well as users’ end. This study amended and used Unified Theory of Acceptance and Use of Technology (UTAUT) model to identify the factors influencing university academics’ adoption of electronic government services in Sri Lanka. University teachers from South Eastern University of Sri Lanka were the participants of the study. The real data disclosed that Effort Expectancy and Social Influence factors have significant effect whereas Performance Expectancy factor did not have effect on university academics’ intention to adopt Electronic Government services in Sri Lanka.

Keywords: University Academic, Behavioural Intention, Electronic Government, Sri Lanka, UTAUT.