Design and Costing of Information Services in Academic Libraries

Abstract

Libraries are very important in providing information services to its users. The information services provided by academic libraries range from knowledge access and research support to reprographic services and the provision of information skills, aided by on-on-one assistance and advice. The article looked at the information services provided by academic libraries, including building blocks and methods of designing information products and services. The paper further discussed the basic components of costing/ pricing these information products and services and the different pricing methods used by libraries in deciding on the price of the information products and services they provide.

Keywords: Information Services, Design, Information Products and Services, Costing, Academic Libraries