The Prospective Secretary in the Modern Business World: A Case Study of Administrative Secretaries in Koforidua Polytechnic

Abstract

This study aimed to access the prospective secretary in the modern business world using Koforidua polytechnic the New Juabeng Municipal Assembly as a case study. This study aimed at filling the gap by gathering relevant data on the roles the prospective secretaries’ plays in today’s modern world. Primary data were obtained through the administering of questionnaires to 55 respondents working in Koforidua polytechnic. Data collected were coded and analyzed using the Statistical Package for Social Sciences (SPSS) analytical tool and subject to both descriptive and inferential statistics. Multiple regression analysis was carried out to see if any, relationship existed between the dependent variables, modern business world (MBW) and the independent variables; Administrative Assistant (AA), Administrative Secretary (AS), Executive Secretary (ES), Secretary (S), and Secretary-Receptionist (SR). The findings of the study showed that some of the respondents who took part in the survey were not actual secretaries but their daily activities involved secretarial and clerical duties.   It is worthy to note, that 70% of workload by superiors are shifted to the secretaries to perform. This means that a modern secretary has to be well equipped in all fields in the discharge of its duties.

Keywords: Modern Business World, Administrative Assistant, Administrative Secretary, Executive Secretary, Secretary, and Secretary-Receptionist.