Systematic Review of Information System Journals on the Use of Web 2.0 in Mass Emergencies

Abstract

The study reviewed 32 literature from MIS Quarterly and European Journal of Information Systems on the use of web 2.0 in humanitarian emergencies. The exercise adopts Wolfswinkel, Furtmueller & Wilderom (2013); Webster & Watson, (2002) approach to systematic review where methods, themes, authors and the use of tools were studied, analysed and synthesized. The insight gained from the study reveals the availability of interoperability framework in EU and USA. Others are paucity of authors from the developing world, gaps in the use of ICT tools in the humanitarian situations as well as the overwhelming use of quantitative approach across the two journals. Findings from the review will help in identifying gaps and crafting research question.

Keywords: ICT, Humanitarian Emergencies, Systematic Review, MIS Quarterly, European Journal of Information Systems