Information Provision and the Use of Management Information Systems (MIS) in Microfinance Banks in Nigeria

Abstract

This study was undertaken to find out the extent to which Management Information Systems correlate with transactions in microfinance banks. The design adopted for this study is correlational  survey, this is used basically as a statistical technique to establish the extent of relationship between two or more variables questionnaire was used as instrument for data collection. A total population of 227 was purposively chosen as the sample size for this study. Data for the research question 1 was analyzed using descriptive statistics. Research questions 2 – 6 were analyzed with the use of Pearson correlation to establish the extent of relationship between variables, Hypothesis I was tested with Stepwise t-test to determine the significance of relationship between Management Information Systems and transactions in Microfinance Banks. The findings of the study revealed that the level of Management Information Systems (MIS) competencies among the staff is very low. On the influence of Management Information Systems on Microfinance Transactions, the study revealed that there is positive relationship. The study recommended staff training and retraining in the area of ICT to improve the competencies and for management to increase financial resource in that area.

Keywords: Use, Management, Information, Systems, Microfinance,  Bank.