Institutional Readiness and Application of Web 2.0 Tools for Information Service Provision in University Libraries in Nigeria

Abstract

This study examined the readiness and application of Web 2.0 tools for information service provision in University Libraries in Nigeria survey research design was adopted, while a multi-stage sampling technique was used to select two universities from each of the six geopolitical zones based on the web 2.0 presence of the university libraries. Questionnaire was used as instrument for data collection while data collected was analysed with the use of descriptive statistics and standard deviation. Findings revealed that some of the web 2.0 tools are frequently used while others are not used at all. It also shows that the level of institutional readiness is low, while majority of the respondents agreed that the web 2.0 tools are useful for information service provision. The study recommended that the universities should increase financial resources available to the university libraries in the area of ICT facilities acquisition among others.

Keywords: Institution, University, Libraries, Web 2.0, information, Readiness, Services