Organizational Citizenship Behaviour and Employees’ Commitment: Evidence from Staff Clock in System at Islamic University College of Ghana

Abstract

The study examined organizational citizenship behaviour (OCB) as an outcome of organizational commitment in higher institutions of learning in Ghana, with focus on Islamic University College, Ghana (IUCG). The population of interest was made up of all employees of IUCG, and the stratified sampling technique was used to select a sample of 50 respondents. The instrument used for data collection was self-developed questionnaire and the data collected was analyzed using SPSS Version 16 to determine the correlation and regression between the dependent and independent variables. The key findings were that, self-motivation yields better OCB than organizational controls; there is a strong positive relationship between commitment and OCB; and finally, continuance commitment dominates in IUCG. The study recommends that, management of IUCG should build stronger affective commitment and promote self-motivation among employees.

Keywords: Organization, Citizenship behavior, Clock in System and Employees’ commitment