Effect of Knowledge Management on Firm Competitive Advantage Among Commercial Banks in Kenya

Abstract

We examine the effect of knowledge management on firms’ competitive advantage among commercials banks in Kenya. Using multiple regression analysis, we found support for the proposition that knowledge acquisition, knowledge dissemination and responsiveness to knowledge enhance firms’ competitive advantage. Given the increasingly critical role of Knowledge management in connection with firm competitiveness in today’s dynamic market place organizations are required to manage effective knowledge to ensure they have a sustain competitive advantage.

Keywords: firm competitive advantage, knowledge acquisition, knowledge dissemination and responsiveness to knowledge