Comparison of Workforce Diversity in Public and Private Business Organizations

Abstract

Potential of human resource has always been considered as at the heart of a business organization. An effective human resource can not only ignite the organizational excellence but it also is a cornerstone for the consistency of optimal level of business performance. This research paper aims at one of the most discussed areas in the literature related to human resource management called “Workforce diversity”. Right from the start of modern business practices public and private business organizations came into existence and so the difference in human resource focus of both of these types of business organizations. Focus of this study is to explore the difference among employees of both types of above mentioned business organizations keeping in view the level of workforce diversity in their respective organizations. Study is unique because it addresses the research gap found after extensive literature review. The said research gap is that no such study has been done before in literature keeping in view Pakistani business environment. Target population comprising of banking sector, health and medical services sector was studied and brought under light by taking a sample of 150 employees. In order to analyze the acquired data statistical tools like independent t test and frequency test were also applied for better results and findings. Findings of the study states that there exists huge difference among employees working in public and private sector organizations due to conception and application of workforce diversity in both of these business organization types. It was also found that middle and operational levels of workforce are more diverse in comparison with top levels of workforce. Workforce diversity is properly planned in most of the private organizations while public sector organizations are still lagging behind. Due to significantly highlighted importance of organizational performance in public sector organizations; public sector is now improving application of workforce diversity in its practices.

Keywords: Workforce Diversity, Public & Private Sector, Culture, Organizational Performance.