The Influence of Knowledge Management Practices on Organizational Performance: The Case of Public Service and Human Resource Development Bureau SNNPR, Ethiopia

Abstract

The use and management of organizational knowledge has become a commercial obligation to gain competitive advantage. Knowledge is one of the major strategic resources in addition to the traditional factor of production such as labor and capital. Therefore, the aim of this study is to examine the influence of knowledge management practice on organizational performance. The data used for this study was collected from employees of Public Service and Human Resource Development Bureau in Southern Nations Nationalities and Peoples Region (SNNPR) with the total sample size of 118, and employees were selected by applying systematic random sampling technique. The study used Pearson correlation and simple regression to analyze the data. The results of the study revealed that, all knowledge management practices significantly and positively influences organizational performance.

Keywords: Knowledge, Knowledge Management, Organizational Performance, SNNPR

DOI: 10.7176/IKM/10-6-01

Publication date:September 30^th 2020