Knowledge-Based Dynamic Capabilities and Competitive Advantage: In Case of Commercial Bank of Ethiopia

Abstract

The main goal of this study was to understand how knowledge-based dynamic capabilities contributed to Commercial Bank of Ethiopia's competitive advantage from the perspective of practitioners. Consequently, a qualitative interpretive and cross sectional research design were used. Also semi-structured in-depth interview were made with nine district human resource directorate managers to collect data. Data obtained from interview were analysed based on the thematic methods of the areas. The findings of the study shows that knowledge based dynamic capability can enhance the competitive advantage of an organization by combining the dimensions of knowledge capability and dynamic capability. Lastly the study suggested that knowledge based dynamic capability has to be extensively researched to fill the evidence based literature gap.

Keywords: knowledge process capability, dynamic capability, knowledge based capability & competitive advantage

DOI: 10.7176/IKM/13-7-04

Publication date: December 31^st 2023