Measuring the Effect of the Perception of Knowledge Management on its Utilization in Public Sector in Jordan: A comparative Study to Determine the Change in the Utilization of Knowledge Management Between 2004 – 2013

Abstract

This study aimed to trace the development of the implementation of knowledge management initiatives in the public sector institutions in Jordan. The study was compared with precedent study had been conducted in 2004. The results showed there is very little progress in knowledge management utilization in the Jordanian government institutions compared to 2004. Also, the study suggested a set of recommendations to enhance the utilization of knowledge management in the Jordanian government institutions.

Keywords: Knowledge Management (KM), Knowledge Creation, Knowledge Transfer and Sharing, Knowledge Utilization, Implicit Knowledge, Explicit Knowledge, Public sector, Jordan