Investigating the Mediating Effect of Job Satisfaction Between Workplace Discrimination and Intention to Leave in Information Technology Industry of Punjab, Pakistan

Abstract

Globalization and the attention towards the technology now a day has gained the attention of the young generation to do their higher qualifications in Information Technology (IT) or in computer sciences in order to find the worthwhile and satisfying job in industry of IT. One of the most recent, advanced and the most worthwhile industries presently in the world and in Pakistan is the industry of Information and Technology.  Moreover, today there is a major problem in the management of the IT companies in Pakistan. The employee Intention to leave from IT firms is in large scale. This study shows the relation between workplace discrimination, job satisfaction and intention to leave of IT professionals in Pakistan. Employees of every IT company from Punjab were asked to response the questionnaire. Sampling technique is Random sampling method in order to conduct this study. This study is based on questionnaire that focuses on workplace discrimination, job satisfaction and intention to leave and some demographic factors. A total number of 225 complete questionnaires were received from IT professionals. After testing the reliability of data through SPSS, the advance statistical technique AMOS 21 was applied to test the hypothesis. The statistical conclusions of this study showed that significant positive relationship between workplace discrimination and intention to leave and there is no mediating effect of job satisfaction between both workplace discrimination and intention to leave. In summary, this study gives suggestion to IT industry to remove discrimination factor to retain their employees in organization.

Keywords: Workplace discrimination, Intention to leave, Job satisfaction, IT industry