An Empirical Enquiry into the Attributes of Residential Satisfaction that Predict Students’ Satisfaction in Public Halls of Residence in Technical Universities in Ghana

Abstract

This study aim at identifying the attributes of residential satisfaction that predict students’ satisfaction in public halls of residence in Technical Universities in Ghana, and to establish the relative significance level of each of the attributes, using Takoradi Technical University as a case study. The study adopted a questionnaire survey approach; and questionnaires were self-administered to 558 students. Data were analysed using RSI and percentages, and were presented in tables. The study revealed that, in order of relative significance, Building quality, Owners’ maintenance culture, Social, Neighbourhood, Management, and Dwelling unit features with corresponding RSI values of 0.80871, 0.80753, 0.80172, 0.79345, 0.79313, and 0.78374, respectively, were the main residential satisfaction attributes that predict students’ satisfaction in public halls of residence in Takoradi Technical University. The inclusion of Owners’ maintenance culture in predicting students’ satisfaction in public halls of residence gave the study a more holistic approach. This study will inform management of Takoradi Technical University, and Technical universities in general about the attributes that holistically define students’ satisfaction in public halls of residence.

Keywords: Technical University, Public, Hall, Satisfaction, Students