Contribution of Training Programmes for Employee’s Performance in Tanzania: A Case of Dodoma Urban and Water Sanitation (DUWASA)

Abstract

Training programmes are increasingly drawing attention to the specific skills and knowledge that employees demand for performance. This is formulated on the basis of the challenges that the public sector faces with training programmes that are relevant to employee performance. It is from this ground that the paper assessed the training programmes for employee performance in Tanzania, taking DUWASA as a case. It determined the types of training programmes offered by DUWASA for employee performance and ascertained the link between training programmes and employee performance. A case study design was applied under the mixed approach, which offered a combination of qualitative and quantitative approaches, to allow the provision of complete knowledge of the research problem in either one of the approaches. The findings revealed that DUWASA provides different types of training programmes for employees' performance. It facilitates employee performance in terms of knowledge and skills. The training programmes for employee performance have improvement measures to the organization’s advantage. Likewise, the findings noted the existence of a strong link or relationship between training and employee performance. In most instances, employees received training for the expectation of performance. The study recommends that DUWASA needs to develop motivational means for employee training programmes. The Ministry of Water needs to provide sufficient funds for DUWASA to offer efficient and effective training programmes for employee performance. In this way, the position of new knowledge and skills acquisition is to improve employees’ performance in sensitive organizations such as DUWASA with profound services like water.

Keywords: Training programmes, Employee Performance and Water Sanitation

DOI: 10.7176/JEES/13-8-02

Publication date:October 31^st 2023