Towards Establishing A Consumers Claims Tribunal in Jordan – A Way Forward?

Abstract

Consumers typically look for quick and easy remedy in recompensing their disputes. In Jordan there is no tribunal for protecting consumers. Instead, the traditional route is used, involving the application of ordinary civil litigation mechanism in recompensing those adversely impacted by unjust conduct. The objective of this paper is to examine the available litigation mechanism in Jordan for such purpose. The traditional mechanism in Jordan appears to be complicated, time-consuming, and is usually costly, that the process of attaining remedy often costs more than the recovered amount after the resolution of the case. Hence, it does not promote consumer protection.

Keywords: Jordan, Consumer Protection, Consumer Claims Tribunal, Jordanian Civil law 1976, Draft Law 2013

DOI: 10.7176/JLPG/103-13

Publication date: November 30^th 2020