Author Details

Chiguvi, Douglas

  • Vol 32 (2017) - Articles
    The Impact of Employee Satisfaction on Functional Quality Services at Chicken Inn Outlets in Harare, Zimbabwe
    Abstract  PDF
  • Vol 40 (2017) - Articles
    An Evaluation of the Management of Customer Experiences by Commercial Banks in Zimbabwe
    Abstract  PDF
  • Vol 43 (2018) - Articles
    Impact of the Extended Marketing Mix elements on Customer Service in the Insurance industry in Botswana
    Abstract  PDF
  • Vol 43 (2018) - Articles
    The Impact of Employee Motivation on Customer Satisfaction in the Insurance Sector in Botswana
    Abstract  PDF


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ISSN 2422-8451

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