Author Details

Kibera, Francis

  • Vol 27 (2016) - Articles
    Influence of Interactional Justice Strategy on Recovery Satisfaction among Customers of Mobile Money Services in Kenya
    Abstract  PDF
  • Vol 91 (2023) - Articles
    The Joint Effect of Perceived Service Quality, Demographic Characteristics and Customer Satisfaction On Loyalty Among Passengers of Railway Transport Services in Kenya
    Abstract  PDF


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ISSN 2422-8451

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