Effect of Quality Service Indicators on the Attitude of Farmers towards Demand-driven Extension Services in Niger State, Nigeria

Umar, S. I., Ndanitsa, M. A, Tyabo, I. S, Ibrahim, M.


This study examined the effect of quality service indicators on the attitude of farmers towards demand-driven extension services in Niger State, Nigeria. Primary data for the study were collected through a cross-sectional survey using interview schedule. Data collected were analyzed using descriptive statistics and multiple regression models. Result of the study shows that almost 86.0% of the respondents acquired formal education. With respect to the respondents’ attitude towards demand-driven extension services, 98.9% showed favourable attitude while 1.1% were neutral. Findings further revealed that quality service indicators of content accuracy, relevance, timeliness and effectiveness of extension services had significant positive effect on farmer’s attitude towards demand-driven extension services (P<0.05), while efficiency of extension services had significant negative effect on farmers’ attitude towards demand-driven extension services. It was therefore recommended that the extension service providers should always strive to provide high quality services to ensure and sustain farmers’ favourable attitude towards demand-driven extension services. It was also suggested that government policy should be created to favour demand-driven extension service providers to function where they have the comparative advantage in providing farmers with relevant extension services.

Keywords: farmers, demand driven extension, attitude, quality

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ISSN (Paper)2224-5766 ISSN (Online)2225-0484

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