Spatial Performance Impact on the Employees’ Productivity and Satisfaction: Implication on Coping Strategies to the Working Space

Abstract

This paper aims to present the Research Results conducted on the area of Architecture and Behavior in relations to the Environmental Psychology. The research executed to see how the space performs to meet the user needs which hence leads to their work productivity and satisfaction. The spatial assesments involves the physical and psychological condition of space. Furthermore, this is also a study how those variables imply on Coping behavior to their workspace. This study will use the case study of workplace occupied by employee in the field of academic or in the university in Jakarta, Indonesia. Post occupancy evaluation is employed which involves interviews with the employee and observation to the spatial conditions. Based on the findings, the Spatial Performance - both Physical and Psychological Performance – simultanuously has an influenced to the Workproductivity, Satisfaction of Spatial Availability including this Space Quality and Information and Communication Technology (ICT) Facilities. Only the Psychological Performance on the spatial assesments has shown not significantly influencing the employees’ work productivity. It is also found that satisfaction is  to lead to the after-effects of workers’ efforts at coping strategies to use their space so called space adjustments.

Keywords: spatial performance, workspace, productivity, satisfaction, coping strategies