Influence of Socio-Demographic Variables and Work-Family Conflict on Turnover Intention among Banking Employees

Abstract

The study focused on socio-demographic variables alongside work-family conflict as predictors of turnover intention among Nigerian bankers. It adopts expost facto design involving two hundred and fifty (250) participants purposively selected across branches of five banks in Lagos. There were 149 (59.6%) female and 101 (40.4%) male with their age ranging from 23-55years (m = 42.6, sd =13.9). A questionnaire comprising three sections was used to gather data from the participants. The multiple regression analysis significantly showed that age, sex, marital status and educational qualification jointly and independently accounted for turnover intention (R² = 0.387; F = 38.65; p< 0.05). The independent t-test equally showed a significant influence of work-family conflict on turnover intention (t (2, 248) = 4.14; p< 0.05). Recommendations laid emphasis on the need for banking industry to put in place organizational supportive programmes that could cushion the effects of conflicts that bankers encounter in the course of combining family life with work.

Keywords: Turnover intention, socio-demographic variables, work-family conflict, banking industry.