Knowledge Management Practices - A Human Resource Perspective

Abstract

Knowledge Management has been regarded as a key factor in enhancing organizational performance in organizations across the globe.  Knowledge Management comprises a range of practices used by organizations to identify, create, represent, and distribute knowledge for reuse, awareness, and learning across the organizations. Knowledge Management programs are typically tied to organizational objectives and are intended to lead to the achievement of specific outcomes, such as shared intelligence, improved performance, competitive advantage, or higher levels of innovation. A critical HR function, recruitment officers are therefore entrusted with the task of finding and choosing people with the right mix of qualifications, skills, attitudes and traits to do the particular job, in a manner that is consistent with the prevailing culture. An HR department with a commitment to knowledge and Knowledge Management principles, could, arguably, be expected to actively seek recruits who also value these concepts and principles, and who would contribute to any existing Knowledge Management process. The recruitment officer would look for recruits who are willing, and able, to help convert tacit knowledge into explicit knowledge. .Personality tests, here used, would also seek to discover job applicant’s response to sharing Knowledge Management.

Keywords: Knowledge Management, Human Resource Management