Human Resource Management Strategies in Clinical Laboratories: Addressing Workforce Challenges and Enhancing Performance - A Review

Abstract

This review explored human resources management (HRM) strategies in addressing workforce challenges and enhancing performance in clinical laboratories. Extensive literature reviews were conducted on all the thematic areas of the study, spanning HRM, clinical laboratories, and other ancillary topics. The review examined the five primary areas of human resources management, including recruitment and selection, training and development, compensation and benefits, employee relations, and compliance, to address workforce challenges and enhance performance in clinical laboratories. The findings were explicitly in favour of applying the tools to resolve the conundrum of workforce challenges and performance enhancement. Adopting these approaches could resolve many inherent internal and external factors that militate against the efficiency and productivity of clinical laboratories. This study has contributed valuable insights into improving HRM practices as they affect the clinical laboratory ecosystem, and in extension, the entire medical industry.

Keywords: Clinical laboratory, human resources management, recruitment and selection, training and development, compensation and benefits, employee relations, and compliance.

DOI: 10.7176/RHSS/15-6-05

Publication date: July 28^th 2025