Information Systems Integration and its Impact on Knowledge Management Processes

Abstract

The aim of this research paper is to identify the impact of information systems integration on knowledge management processes (discovery, capturing, sharing and application). Due to information systems integration is becoming more important for knowledge management initiatives. Data were collected via questionnaires from 113 employees working in the Arab Bank-Jordan. The study hypotheses were analyzed using SPSS (20) statistics. The results of this study Revealed that there is a significant impact of information systems integration on knowledge management processes (discovery, capturing, sharing and application). Therefore, the empirical findings will certainly help both researchers and practitioners in future Knowledge Management process.

Keywords: Information Systems Integration, ERP Systems, Knowledge Management Processes.