An Analysis of the Relationship of Approaches to Resolve the Interpersonal Conflict & Morale of the Academicians in the Pakistani Universities

Abstract

Conflict management is a widespread and heavily investigated topic of research both in the developed as well as in developing countries. Different approaches have been developed for example, interpersonal conflict, compromising, integrative, obliging, and dominating, avoiding that may influence the morale of the employees in all kinds of organization no matter public or private, business or service etc. In this study we have analyzed these approaches that to which one is helpful in resolving the conflict and how it impact the morale of the employees in the context of the western countries, however, little attention is paid to this issue in the developing countries like Pakistan in general and the higher education systems in particular. The aim of this study was to analyze that which of the interpersonal conflict resolution approach has significant relationship with morale of the academicians of the public sector universities in Pakistan. The study concludes that there is positive and significant relationship between interpersonal conflict resolution approaches and level of education with morale of the teachers working in universities of Pakistan. However, the dominating approach has not significant relationship with morale of the academicians. However, the results of the study in Pakistan were consistent with previous studies.

Key Words: Interpersonal Conflict, Compromising, Integrative, Obliging, Dominating, Avoiding, Morale, Higher Education Institutions, Pakistan.