Interpersonal Communication Skills among the Master’s Students in TVET

Abstract

This study aimed to identify the level of interpersonal communication skills element among final year undergraduate students in in University Tun Hussein Onn Malaysia. In particular, these studies look mastery and interpersonal communication skills in the four elements of verbal communication skills, non-verbal communication skills, listening skills, and feedback skills. Researchers have prepared a questionnaire as an instrument to collect data from respondents. A total of 54 respondents were selected to answer the questionnaire. The study used data on descriptive and inferential statistical analysis. The data collected were analysed using frequency, percentage, mean, according to the order of T test and Pearson correlation. The findings will show that most verbal communication skills high level of proficiency in interpersonal communication. The results will indicated the difference between the sexes in interpersonal skills and no relationship between the levels of interpersonal skills with under graduate educational background of respondents. Several suggestions were made to improve interpersonal communication among students at the university.

Keywords: Interpersonal communication skills, Technical and Vocational Education