Factors Influencing the Performance of Supply Chain Management in Manufacturing Industry of Pakistan

Abstract

The aim of this paper is to find out the effect of critical factors like trade management, information technology, uncertainties, manufacturing and customer satisfaction on the performance of supply chain management in Pakistan. The research was based on primary data which was collected through questionnaire by 172 selected manufacturing companies in Pakistan. The random Sampling Technique was used and the regression analysis was made to test the model through SPSS software. The regression analysis shows that R-Square = 0.567 F-Value = 50.76 and significance (P-Value <0.05) which shows strong significance relationship of each independent variable (trade management, information technology, uncertainties, manufacturing and customer satisfaction) on dependant variable (the performance of supply chain management).This research will help manufacturing and related industries in understanding of their current supply chain management practices and improve their performance in future.

Keywords: Trade Management (TM), Information Technology (IT), Uncertainties (U), Manufacturing, Customer Satisfaction (CS), Performance of Supply Chain Management.