Analysis of Human Resource Management with Reference to Administrative Skills: Case of McDonalds

Muhammad Ahmed Qadri, Lubna Ahsan, Shahabuddin Hashmi

Abstract


Every organization tries to maintain high level competition in the market; however, very few of these successfully create their position in the market. Different marketing concepts and strategies are adopted by the companies to remain successful. Among other strategies, uniqueness of product or services contributes to the success of the company. Moreover, constant update and external market scan is also necessary to remain informed about the changing demands and needs of customers. One such organization is McDonalds that has maintained its leadership in the fast food industry. The paper initially presents a brief introduction of the company. The paper discusses that McDonalds often faces conflict of interest where the union workers on behalf of employees give rise to their issues such as low wage rate, inappropriate working conditions and working hours. It is evident that conflict between management and workers arise in most organizations. McDonalds is the global leader in the industry of fast food. However, the paper analyzes the issues and proposes few options i.e., collaboration, accommodation and compromise. However, the option of accommodation is most feasible for McDonalds to settle the dispute between management and workers.

Keywords: Human Resources, Organizations, Workers, Interest, Management.


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