The Role of the Administrative Process Elements in the Development of the Administrative Reform in the Palestinian National Authority Institutions in the West Bank

Abstract

This study aimed to identify the impact of the use of administrative elements on the development of administrative reform system in the Palestinian National Authority institutions in the West Bank, and to achieve this goal, use the systematic descriptive study, analytical and descriptive Correlative, and the researcher developed a questionnaire as a tool for data collection, distributed to a sample been selected Hssah randomly composed of "374" of the civilian workers in the public institutions employees.

After the restoration of questionnaires from respondents were processed statistically using the Statistical Package "spss" for the analysis and interpretation of data, where it was used repetition to clarify the distribution of respondents by personal variables to respondents, and calculate averages and standard deviation to answer questions about the study, and test the "T" to examine the hypothesis by sex , and testing of variance to examine the hypothesis of the study analysis by age and educational qualification and years of experience variables and job title. Pearson also used the test to detect the relationship between the independent variables (administrative and variable elements of the (administrative reform development). The study found the most important the following results:

1)The results of the study strongly the consent of the respondents in the use of administrative elements and using them in the development process of administrative reform in the Palestinian National Authority institutions in the West Bank, with a mean (4.256)

2) The results of the answers respondents a positive relationship between the elements of the employment administration (regulatory plans and programs, and implementation, and the structure of administrative reform device, and follow-up and performance monitoring during implementation of the administrative reform process), and the development of the administrative reform process.

3) The results of the study showed the presence of statistically significant differences in the answers of respondents about the importance of the employment elements of management in the development of administrative reform by sex, in favor of males.

4)The results of the study showed a lack of statistically significant differences in the answers of respondents about the importance of the employment elements of management in the development of administrative reform by variables (age, educational qualification, years of experience, and job title))

The study recommends the Palestinian National Authority by using the administrative process and elements employed in the process of administrative reform development.