Assessing the Cause & Effect of the Approaches to Resolve Interpersonal Conflict & Morale of Academicians in Higher Education of Pakistan

Abstract

Conflict management remained important for many years, yet it gained special interests of the managers and researchers in the last decade. Several studies have found the antecedents of conflicts and its impacts on many aspects of the organizations e.g. performance, environment and productivity etc. The goal of this study was to find which of the interpersonal conflict resolution approach has significant relationship with morale of the academicians of the universities in Pakistan. To understand the dynamics of this relationship and the impacts of the independent on the dependent variables, data was collected from 231 teachers working in different universities in the five cities of Pakistan. Data analysis was performed through SPSS-15. Convenient sampling method employed for data collection. The study has found positive and significant relationship between interpersonal conflict resolution approaches and level of education with morale of the teachers working in the universities of Pakistan except dominating approach, which is negatively related with morale, moreover, the relationship between gender and morale of teacher was insignificant. However, the results of the study in Pakistan were consistent with previous studies.

Keywords: Interpersonal Conflict, Compromising, Integrative, Obliging, Dominating, Avoiding, Morale, Higher Education Institutions, Dera Ismail Khan, Khyber Pakhtunkhwa, Pakistan.