The Role of Information Systems in Decision Making: The case of Jordan Bank

Abstract

This research aims to analyze the current state of computer information systems and its role in decision making in Jordan bank. It identifies the types of computer based information systems that is used in the Bank.  However, the research relies on an empirical study and a structured questionnaire. Questionnaire numbered 252 have been distributed to the studied bank, 212 questionnaires have been retrieved. The study found a strong relationship between information systems and the process of decision making; on the other hand the results show that Jordan relies heavily on a number of technologies used by IS to implement their key activities.

Keywords: Information systems, decision making.