The Meaning and Role of Management Information System in the Telecom Companies in Sindh Province

Abstract

Information management system is one of the important toolsin any organization, whose organization aims are to provide reliable, complete, accessible, and timely information for system users. MIS helped automate tasks. With the help of automation organization have the benefits of time saving, financial resources, reduce number of employees, and strengthen administrative workflow. In addition, they help increase organization production, efficiency, increase customer satisfaction, and work efficiency. In telecommunications companies, MIS generally enables the gathering, processing of work flow and information storage; with the general purpose of making such an information is available on request as compulsory for customers.Telecommunications businesses cannot operate without MIS, as the increasing ratio of customersin these companies exceeds one million, so it is difficult to save their data using the manual method (using files). The aim of this research is to synthesize MIS concepts and clarify the role of management information systems (MIS) in Sindh telecom companies by compiling them from literature and interviews with some of Sindh's telecom operators.

Keywords: Concept of MIS, MIS, Telecommunication Companies, Sindh

DOI: 10.7176/CEIS/10-3-02

Publication date: April 30th 2019