Three main pain points from today’s Smartphones

Luan Ruçi, Luan Karçanaj


The massive usage of smartphones that has occurred last years has been a boon for the telecommunications industry. Smartphone is blossoming freely and have been widely used in our daily life, learning, and working. The services, applications, and connectivity that the industry provides is something that consumers talk, blog, and tweet about with passion. The average Smartphone consumes only 10% of the data traffic that a laptop does, but smartphones, largely driven by the applications that consumers love, can connect to the network in the background hundreds or even thousands of times daily, pushing signaling traffic higher than network planners ever imagined. Unfortunately, with the widespread introduction of the smartphones, mobile network operators are confronted with the new challenges: congested network resources, worsening network KPI’s and increasing complains from end users. What users want: The ingredients for a good quality experience can be summarized in four words: convenience, immediacy, simplicity and reliability. Users want a service that is efficient, predictable and easy to use. Factors contributing to a poor quality experience include lengthy loading times, no access, crashing, slowing down, poor battery life or anything potentially complicated or confusing. So the task before us all is to understand how handsets, their batteries, networks, and applications work together, to show/ determine and try by optimizing the proper performance balance for each so that both end user experience and network efficiency can be optimized.

Keywords: mobile apps, battery, signaling, smartphones

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