Concept of performance contracting –Kenyan scenario/experience

Abstract

The paper explores the development of the concept of performance contracting (PC) in supporting public sector reforms in Kenya; it further explores the contextualization of the concept in the Kenyan scene and its implementation.  Design/Methodology/Approach – This article is informed by a literature review on performance contracting initiatives, and their implementation and applications across diverse settings in Kenya. Design/Methodology/Approach – This article is informed by a literature review on performance contracting initiatives, and their implementation and applications across diverse settings in Kenya. Findings – Sustaining performance gains derived from the PC is central to improving public sector service delivery in Kenya and concerted efforts must be made to inculcate sustainability, while continuously improving public offerings.

Originality – Paper sheds further light onto how the current Performance contracting initiatives in public service departments and their implementation.

Type of paper: Literature Review

Key Words: Performance contracting initiatives, Continuous Improvement, Public service delivery.