Barriers of using Internet Resources in Higher Learning Institutions: A Case of Mzumbe University in Morogoro Region in Tanzania

Abstract

This study examines perceived barriers of using internet resources in higher learning institutions in Tanzania with a particular reference to Mzumbe University. Both qualitative and quantitative data were collected by using questionnaires and in-depth interviews. A total of 50 respondents were randomly selected from 5 Faculties, 2 Institutes and 3 Directories of the University using both simple random and purposive sampling procedures. Data were analysed both descriptively and statistically and were presented in tables and percentages. The Technology Acceptance Model (TAM) which is based on the Theory of Reasoned Action (TRA) guided data analysis in this study.The study found several barriers of using internet resources for teaching and learning which include: lack of skills on how to search internet resources, lack of consistent technical support, computer viruses which limit access to e-resources, inadequate PCs, lack of training on how to access and use e-resources, and poor internet connectivity.Authors recommend the management of Mzumbe University to address the said barriers to enable easy access of internet resources by its academic staff and students so as to improve their performance in their academic endeavours.

Keywords: Internet resources and integration of ICT in teaching and learning