The Relationship between Organizational Communication and Job Performance of Employees of Selected Nigerian Brewing Industries

Abstract

It is often said the employees are the greatest asset of any organization. In the light of this, the communication of these employees among themselves and with their immediate bosses and supervisors is considered as it relates to their job performance. This study therefore focused on the relationship between organizational communication and the job performance of employees of selected Nigerian brewing industries. The study made use of two brewing industries in Oyo and Osun States of Nigeria. A sample of 200 employees was selected from the two industries. Two research instruments, the Communication Satisfaction Questionnaire (CSQ) and the Role-Based Performance Scale (RBPS) were used in generating data. The results showed that there is a significant relationship between organizational communication and job performance. The study recommended that managers need to ensure that the transfer of information within the organization is well-organized and provide feedbacks for the employees on the quality of the performance they put into their jobs.