Presentation Pattern and Fuzzy Approach in the Implementation of Enterprise Resource Planning

Abstract

ERP system implementation project on the one hand requires considerable’s financial investment. And on the other the structure and infrastructure has a great impact on organizational performance, therefore requires adequate pre-feasibility and preliminary studies. The experiments show that one of the main reasons for failure in the implementation of enterprise resource planning system is inappropriate selection of ERP package. Considering the number of ERP software packages providers, there is considerable differences between features and the way of supporting of software. Therefore the correct choice requires consideration different kind of both quantitative and qualitative criteria. On the other hand the uncertainty and reliability must be considered in evaluating the decision-makers. To achieve this, the framework consists of methods for fuzzy multiple criteria decision making (MADM) and ranking method of fuzzy approach for the evaluation and selection of Enterprise Resource Planning systems is presented.

Keywords: evaluation and selection fuzzy multiple criteria decision making (MADM), Enterprise resource planning (ERP),, fuzzy ranking