Investigating the Mediation Effect of Satisfaction and Health Issues on the Relationship between Ergonomics and Intention to Use Information Communication and Technology

Abstract

The focus of this study is to explore how ergonomics factors mediated by health issues and satisfaction influenced intention to use ICT by students for learning and research. A cross-sectional survey designed was used to gather data for the study. Though 1500 questionnaire were distributed to students in six (6) universities in Ghana, only 955 were usable. Purposive sampling method was used for the data collection. The analysis was carried out with multivariate technique -Structural equation modeling. The researchers employed SPSS version 16 and AMOS version 20 for the analysis. Findings of the study suggest that health issues do no mediate the relationship between ergonomic factors and behavioral intentions of ICT use for learning and research. On the other hand, satisfaction completely explained Ghanaian students' intention to use ICT for learning and research. It is therefore imperative for administrators of higher educational institutions to ensure that, ergonomic interventions instituted get students satisfied. Otherwise, their intentions to use ICT provided for learning and research would not be influenced.

Keywords: Behavioral Intention, Ergonomics factors, Health Issues and Satisfaction